Frequently Asked Questions — 01010 Digital
Everything you need to know

Frank Questions
and Clear Answers

We’ve compiled the most common questions our clients ask before starting any project — honest answers without complex technical jargon.

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Projects & Implementation
Everything regarding the execution phases of a digital transformation project
How long does a digital transformation project take from start to finish?

The timeline depends on the size of the organization and the complexity of current operations. Generally:

  • Small projects (under 20 finance employees): 6 – 10 weeks
  • Medium projects (mid-sized companies): 10 – 16 weeks
  • Large projects (major corporations and groups): 4 – 6 months

We precisely determine the timeline during the diagnostic phase — before any commitment or contract signing.

Determined in Diagnosis
Will our daily operations stop during the implementation of new systems?

Never — and this is a non-negotiable rule in all our projects. We adopt a parallel operation methodology: we build and fully test the new system while the old system continues to run, then we transition gradually and deliberately. No service interruption, no delay in monthly closures, no reporting delays.

Will we need to completely replace our current systems?

Usually no. In over 60% of our projects, we optimize what is already there and integrate it with the right tools instead of a full replacement. The decision to replace depends on the diagnostic results, not on any predetermined assumptions. If your current system is viable, we will build upon it rather than replace it.

What exactly does the initial diagnosis include?

The diagnosis is the most critical phase — it concludes with a detailed report including:

  • A complete map of current financial processes and where efficiency is drained
  • Precise identification of tasks eligible for immediate automation
  • Evaluation of existing systems and what can be leveraged
  • A proposed roadmap with priorities and KPIs
  • A preliminary estimate of costs and expected ROI
What happens after the project is completed and handed over?

Our primary goal is your complete operational independence. Upon handover, you receive:

  • Your team trained and qualified for independent management
  • Detailed operational manuals for every system and workflow
  • A post-handover support period (specified in the contract)
  • Complete project documentation, codes, and configurations

We consider ourselves successful the day the system runs entirely without us.

Do you offer remote projects or require on-site presence?

We offer both options. The majority of our projects are executed entirely remotely with full efficiency via digital collaboration tools. In certain cases, such as the initial diagnosis or final training, we may suggest an on-site visit — but it is not a requirement in all cases.

Tools & Technology
Questions about the systems and software used
What systems and tools do you specialize in implementing?

We master a wide range of tools covering the entire financial digital transformation cycle:

  • ERP Systems: SAP Business One, Oracle NetSuite, Odoo
  • Data Analytics & BI: Power BI, Tableau, Google Looker Studio
  • Process Automation: Make (Integromat), Zapier, Power Automate
  • Digital Audit Tools: CaseWare, IDEA, TeamMate
  • Project Management: ClickUp, Airtable, Microsoft Project
Are the implemented systems compliant with international IFRS standards?

Yes — this is a non-negotiable core principle. Every solution we build is designed to be compliant with IFRS standards, SOCPA requirements, and regional regulatory mandates. Technology for us is a tool to serve standards, not the other way around.

IFRS · SOCPA · IIA · ISACA
Can new systems be integrated with our current accounting software?

Most likely, yes. Most modern financial systems support standard APIs that allow integration. We study integration options during the diagnostic phase and recommend the optimal solution — whether direct integration, via middleware, or partial data migration.

Do you program custom systems or use off-the-shelf software?

We prefer specialized off-the-shelf systems and customizing them to fit your needs — because they are faster to implement, more cost-effective, and more sustainable. We resort to custom development only when an off-the-shelf tool does not meet a core requirement.

How secure is the financial data during and after the transformation?

Security is a central focus in every technical decision we make. We apply strict protocols including:

  • Data encryption at rest and in transit
  • Precise access control management
  • Multi-level automated backups
  • Penetration testing prior to official launch
Costs & Pricing
Complete transparency on pricing mechanics
What is the cost of a digital transformation project?

There is no fixed price — every project is priced based on the precise diagnostic results. Key variables include: organization size, number of required systems, automation level, and delivery timeline. What we guarantee: full transparency, with no hidden fees or surprises after implementation begins.

Is the first consultation really free?

Yes — the initial diagnostic session is 100% free. No credit card, no financial commitment, no hidden fees. We sit together, understand your situation, honestly tell you if we can help, and outline the expected ROI — even if you decide not to contract afterward.

Always Free
What is the payment structure for your projects?

We use a milestone-based payment model tied to documented results, not just the passage of time:

  • Initiation Payment: Upon contract signing and project launch
  • Intermediate Payments: Tied to tangible, measurable milestones
  • Completion Payment: Upon official handover and system verification
Do you offer options for small businesses with limited budgets?

Absolutely. We design phased solutions starting with the highest impact and lowest cost priorities — and build gradually. Small companies often see a faster ROI because transformation affects more agile and less complex processes.

Team & Training
How we support your team throughout the transformation journey
Does our team need a technical background to use the new systems?

No. We design solutions with a “user-friendliness first” principle and select tools suited for the finance team, not an IT team. Training starts from scratch and ends when every team member is capable of full independent management.

How is training organized? Is it group or individual?

We design a customized training program based on team roles:

  • Group sessions for core concepts and workflows
  • Individual sessions for specialized roles (CFO, Accountant, Auditor)
  • Practical exercises on your real data
  • Written reference guides in English for each system
What if new employees join after the project is complete?

We deliver a complete “onboarding package” upon completion — including recorded training materials and written manuals enabling any new member to self-onboard. We can also arrange additional training sessions under a separate agreement.

How do you handle team resistance to change?

Yes — and this is one of the most critical challenges we face. We incorporate change management as a formal phase in every project: we clarify the direct benefits for each team member, involve them in design and testing, and make them a part of the success rather than just recipients of the change.

Results & ROI
What to actually expect from the transformation project
What realistic results can be expected?

Based on the averages of our actual projects:

  • 60 – 80% reduction in monthly reporting time
  • 75 – 90% automation of repetitive financial processes
  • Up to 90% reduction in human processing errors
  • 150 – 250 annual work hours saved per finance employee
  • Real-time reporting instead of days or weeks delayed
When do we start seeing actual results?

Some results appear within the first weeks of implementation — especially in reporting speed and manual work reduction. The complete picture typically becomes clear after one full month closure on the new system. Companies that commit to the training plan see noticeably faster results.

Do you guarantee the agreed-upon results?

We include agreed-upon KPIs in the contract, which are measured upon delivery. We do not guarantee numbers independent of the team’s commitment to implementation and training — but we design every project with measurable indicators and track them with you step-by-step.

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