Frequently asked questions

The licence covers one organisation: the one named in the stamp. You may use the files within that organisation and on engagements it performs for its clients. You may not sell, distribute, publish or make them available to anyone else.

The files in each order are stamped with the licensee's name, the order number and the licence date. You enter the organisation name at checkout, up to 100 characters, so write it exactly as it should appear in the files.

Yes. You may modify and adapt the templates for the licensed organisation's internal use. The files have no macros, no sheet protection and no passwords, so you can change columns and wording to fit your methodology.

The templates are Excel, Word and PowerPoint files and work in Excel 2016 or later. Each kit also includes a user guide in PDF and PowerPoint, and the licence terms.

No. A kit is a set of files you download and work on in Office. There is nothing to install and no online account.

Every Excel and Word template includes a completed example for a fictional company, Al Rawasi Trading Company. The only template without an example is 40101 (Process Flowchart, PowerPoint).

No. The papers are referenced to the IIA Global Internal Audit Standards (2024), and a few to ISQM 1 or the SAMA Internal Audit Principles. These are cross-references only, not an endorsement by the IIA or any other body.

Yes. Every purchase includes the Arabic and English versions of the kit in a single download.

Card payment through Stripe, using Visa or Mastercard. Prices are in SAR. mada cards are not accepted.

A kit covers one defined part of the audit file; there are 12, each sold on its own. A package combines several kits for less than their combined price: Engagement Cycle (4 kits), IA Function (5 kits) and Complete System (all 12 kits).

Once payment is confirmed, you receive an email with a download link. The files are stamped with your organisation's name, and the single download contains both the Arabic and English versions.

Yes. Return to the same link in your order email and download the files again.

Email [email protected] with your order number and a short description of the problem.

Yes. Updates within v1.x are free for 12 months from the date of purchase. Updates are not pushed to you; you get them by downloading again from your order link.

There are no refunds after the files have been downloaded. A defective file will be replaced, or refunded if it cannot be fixed. The refund policy page is the governing reference.

Yes. After payment you receive a payment receipt and an invoice (PDF) issued by Digital Salla, LLC.